support ticket

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  elfman1634 · Member · Oct 30, 2022 at 6:09 pm

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  Need to open a support ticket – attempted to follow previous links, brought me to a public forum (here).

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  ryrhino00 · Member · Oct 31, 2022 at 6:34 am

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  This forum is how to get help if you have a free wordpress.com website

  If you have a paid plan other options are available to get help

  https://wordpress.com/support/help-support-options/

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  justjennifer · Member · Oct 31, 2022 at 6:55 am

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  Hi there, just adding that if you need help specifically with jetpack, please let us know what issue you need help with and on which site. There are some jetpack issues our forum staff can assist with here.

  You can also post to the jetpack support forums at https://wordpress.org/support/plugin/jetpack/ or open a ticket at https://jetpackme.wordpress.com/contact-support/ if you have a paid jetpack upgrade plan.

  For questions about using the open source WordPress software itself, head to https://wordpress.org/support/ where you’ll find both documentation and support forums.

  Hope that also helps.