Support – what support?
-
@roughseasinthemed
As soon as you clearly state exactly what technical blogging issue you are experiencing with your WordPress.com blog, I can guarantee the we Volunteers will be ready to try and help you. -
I had to unsubscribe to all of the blogs that I followed because I was getting completely spammed from everyone elses comments…I suddenly can’t access my blogs that I follow any more which is a pity because WordPress seems to have decided to drop half of them off the side of a cliff and I can’t find them any more… I don’t appear to be getting any of my own followers comments, perhaps they, like many of them have been saying can’t see me any more and now we can’t access help here unless we pay? Sorry WordPress…I put up with your stuffing up on a regular basis (free service, shut up…) I put up with problems loading posts, loading photos, postin (free service shut up…) I put up with all sorts of technical problems and wore it because the service is free and you get what you pay for and now it appears that statement is correct. You DO get what you pay for…if you don’t pay you can just about get to the back of the line and forgedaboudit. Sorry to overworked and underpaid volunteers, but a service is a service. If you don’t want to volunteer, please don’t bust our humps for being unhappy with these changes that were foistered on us and that no-one was made aware of. I am going to toss wordpress into the bin. I am going to start all over again somewhere else because this heartily bites. Cheers for stuffing up my blog wordpress. I went with you because you were the best and its no consolation to discover that I am not alone in my newfound disgust. No service, no explanations, no client support and soon…no clients. Good luck WordPress…you are going to need it
-
All I’ll say is it has nothing to do with paying anything. It all has to do with, if I can borrow a word from you, wordpress royally STUFFING things up. They seemed to have gotten really good at that and it takes them longer and longer to UNSTUFF things.
-
I know what it’s like to be a volunteer.
But if I’m reading these threads correctly, we’re seeing new behavior from WP that just isn’t good. It feels like they outsourced the paid staff to a vendor that’s not competent, and now top management can’t figure out what’s even going on or how to fix it.
So please, don’t shoot the messengers…
-
-
@jeannie… over a highly visible box that you can uncheck with a single click? Or because WP Support is backed up for the first time in the five years I’ve been here? You might as well stop using the Internet because finding a service of any kind that announces every single change or acts as a pure democracy is a fantasy on par with finding quick Forum Support from Google or LiveJournal or Tumblr.
-
I’m not advocating switching blogs – heck, I moved here because I was fed up with blogger..
but I thought it was reasonable to point out
1) that on one thread we had been told to contact support if we had a problem and
2) you now need to be a paying member to do that.
Which means that for those of us who aren’t, the only way to voice discontent with current changes is to moan on here. It may do no good, but it is an opportunity that currently still exists.
It is annoying to have to unclick a box every time you want to comment. The topics change is worse. My only technical issues were politely unresolved. WP isn’t bad. it just happened to be better last week.
- The topic ‘Support – what support?’ is closed to new replies.
WordPress.com Forums 