Supprt
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I have a paid -business-plan, but the ai assistant will not connect me to a human…it ignores my prompt that I have a paid plan
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Hi there!
We’re happy to help, but we’ll need to communicate over email for security purposes. Please fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Looking forward to hearing from you!
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