Suspect login

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  ahairrell · Member · Aug 23, 2018 at 1:13 am

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  I got a message that someone logged into my account. It wasn’t me.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 23, 2018 at 10:21 am

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  Hi there, if you believe that somebody has compromised your account, changing your password is the best thing to do. Ensure it’s a secure password: https://en.support.wordpress.com/selecting-a-strong-password/

  I’d also suggest highly recommend using 2 Step Verification: https://en.support.wordpress.com/security/two-step-authentication/

  Also ensure that nobody knows your Post by Email address: https://en.support.wordpress.com/post-by-email/

  This will help keep your account very secure. However, in terms of this incident, I’ve tagged staff as they’ll be able to check if there was any suspicious activity on your account.

  Hope this helps!

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  torres126 · Member · Aug 23, 2018 at 10:22 am

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  Note: Staff can only check for suspicious activity on WordPress.com accounts. If your account with your hosting provider was compromised, it’s best to contact them.

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  gemmacevans · Member · Aug 23, 2018 at 1:27 pm

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  Hi ahairrell,

  Just to confirm — are you seeing this message on weightymatters.blog? If so, this site was created with WordPress.org software and is hosted by Bluehost rather than WordPress.com:

  WordPress.com vs. WordPress.org

  I recommend changing your password and contacting Bluehost for more information about the activity on that account.

  Please let me know if you have any questions or are referring to a different account.