suspended

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  thesomervillenewsweekly · Member · Jul 3, 2023 at 2:52 pm

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  suspended

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  thesomervillenewsweekly · Member · Jul 3, 2023 at 2:57 pm

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  Every time I try to access your support page, it takes me to a page saying unavailable. Need more help? My site is not responding need contact My site somervillenewsweekly.com is not responding. It may show signs of suspended/and or hacked. I would like to contact live tech support. If I have to I will upgrade but I need my site turned back on and ask why it was suspended. (email visible only to moderators and staff) Is there a phone number to get through technical?

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  staff-totoro · Staff · Jul 3, 2023 at 11:49 pm

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  Hi there,

  It is a requirement of ICANN that all domains have valid contact information (which is held privately) so that you can be contacted in the event there are any issues with your account.

  Can you confirm that the email address you see here is correct? https://wordpress.com/domains/manage/thesomervillenewsweekly.blog/edit-contact-info/thesomervillenewsweekly.blog

  If yes, please check you inbox, I have just sent an email to you asking you to verify your domain. Please open that email and take the action of clicking the link (in the email) to verify.

  Once you do, your domain will be restored to working status and from there we can continue to take a look at any other goals you would like to accomplish.

  Thanks!

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  thesomervillenewsweekly · Member · Jul 6, 2023 at 1:38 pm

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  Why is my site down?

  Could you please resend email. That aol email unknowing to me was inative. I just reactivated it so please resend email thank you

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  thesomervillenewsweekly · Member · Jul 6, 2023 at 1:41 pm

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  Could you please resend email. That aol email unknowing to me was inactive. I just reactivated it so please resend email thank you

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  thesomervillenewsweekly · Member · Jul 6, 2023 at 1:49 pm

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  Could you please resend email. That aol email unknowing to me was inactive. I just reactivated it so please resend email thank you Please restore my domain thank you

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  helper-heroponriki · Member · Jul 6, 2023 at 2:57 pm

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  @thesomervillenewsweekly It appears that the AOL email address was confirmed earlier today, and it met the requirements for your domain, resulting in its unsuspension.

  However, I’m wondering if there is a specific reason why you need to verify it once more? Providing us with this information will enable us to offer more precise advice.

  Thanks!