Suspended my Business Site and now no support?
-
Hi, I went to log into my site and advised it had been suspended? No email nothing at all from WordPress. I then try and get support which i paid for and advised there is no support for the next week? Whilst my page is now suspended? I had 1 email about content and i replied to that email showing where the publicly available content was. Whats going on>
-
What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?
And, exactly which wordpress.COM username account registered that site?
This is wordpress.COM support. I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
-
-
We cannot assist with any blog suspension issues in these support forums. Contact the Terms of Service Staff please. You were provided with a link to do that https://en.support.wordpress.com/suspended-blogs/ Please use it.
You may wish to read these:
http://wordpress.com/types-of-blogs/
http://en.support.wordpress.com/advertising/
http://en.support.wordpress.com/affiliate-links/
http://en.wordpress.com/tos/Mistakes can be made but we Volunteers are asked not to discuss or to encourage any discussion of these private matters on the public support forums. Our role is to direct to the relevant support doc https://en.support.wordpress.com/suspended-blogs/, and request that Support Staff close the thread, as only Terms of Service Staff have authority in these cases.
Please do not continue to post here or to create additional threads of this nature.
-
Thats just it. My account was suspended and when you try and contact support they advise they are gone for 7 days? They have provided no reason at all. No email nothing. And they advise to go here to this forum. Now you are saying don’t come here even though they advised to come here. I pay for a service and get nothing. This is outrageous
-
We cannot help you here. Use the Terms of Service Staff contact form for suspended blogs https://en.support.wordpress.com/suspended-blogs/
-
Ok. I have emailed but will email again.
I do appreciate your help. Very frustrated that they do this the day they go on holidays.
Thanks Again
-
- The topic ‘Suspended my Business Site and now no support?’ is closed to new replies.
WordPress.com Forums 