Suspended Website
-
Hello! Our website has been deleted. It is intended ONLY for educational purposes as a university project. We need it back online as soon as possible to receive our grade. There was no warning/email prior to the deletion and we are unable to find any of the pages/content. Is there any way to recover the content?
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Websites on WordPress.com are sometimes suspended if they violate the Terms of Service (such as posting prohibited content) or if flagged by the automated systems. Since you mentioned this is an educational project, it’s possible the suspension was a mistake.
Next Steps to Recover Your Site
- Check Your Email
- You didn’t receive an email, but please double-check the inbox and spam/junk folder associated with your WordPress.com account. If your site was suspended, there might be an email explaining the reason and how to appeal.
- Submit a Support Request
- To recover your site, you’ll need to contact the WordPress.com Trust & Safety team.
- Visit the Suspended Site Contact Form at this URL:
https://wordpress.com/support/suspended-blogs/ - Fill out the form with all the details about your site and its purpose. Be sure to mention it’s an educational project for a university and that there was no prior warning.
- Request Content Backup
- If the site cannot be reinstated, you can ask the Trust & Safety team if it’s possible to recover the content so you can re-create your project on a new site.
- Avoid Future Issues
- If your site is restored, review the WordPress.com Terms of Service at:
https://wordpress.com/tos/
This will help ensure your site complies with the guidelines to prevent any future suspensions.
- If your site is restored, review the WordPress.com Terms of Service at:
I hope you get your website back up!
Best,
Meo - Check Your Email
- The topic ‘Suspended Website’ is closed to new replies.