Suspension of website

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  jorgelestre · Member · Mar 16, 2022 at 3:58 pm

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  Hello, sorry to bother you, but I have received a payment notice on my e-mail that on 25th of March and I am not currently using any of the services. We migrated the website to this address: https://ca.customers.octet.pt/?customize_changeset_uuid=fb4011d2-1d05-4951-aae6-d6c73c2d6103, which is not working either… I want to cancel or suspend any payments until I am able to be up on track again… can you help me out? Thank you so much!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Mar 16, 2022 at 4:48 pm

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  The upgrades on https://cineaddictioncom.wordpress.com/ belong to a different account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

  Once you’re logged in under the correct account, you can cancel and refund them if desired from https://wordpress.com/me/purchases