Switched domain to a new hosting and lost info

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  capturecaspermarketing · Member · Aug 2, 2022 at 5:23 pm

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  I forgot to backup my website before I switched hosting services and when I logged back on there was nothing on my website. Does anyone know what I can do to find my old data info ? backup?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  helper-heroponriki · Member · Aug 2, 2022 at 6:28 pm

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  Hi there!

  Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  capturecaspermarketing · Member · Aug 2, 2022 at 8:22 pm

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  joogstarz.com

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  capturecaspermarketing · Member · Aug 2, 2022 at 8:22 pm

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  joogstarz.com

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  staff-ozmodiar · Staff · Aug 2, 2022 at 8:30 pm

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  Hi,

  I’m not seeing any record of that domain or your site ever being registered or hosted here at WordPress.com.

  Could you have built a site with the open-source WordPress software from WordPress.org and hosted it elsewhere?

  WordPress.com vs. WordPress.org

  Take a look and let us know if anything is unclear or you have any further questions.