switching to html editor causes page to become unresponsive

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  britishbookworm2014 · Member · Nov 22, 2015 at 7:56 am

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  Since yesterday, when I try and use the html editor in chrome to edit a post (either from scratch or in the middle of a post already drafted), it causes my page to freeze and become unresponsive. I cannot use the HTML editor page in the new editor at all.

  I use chrome as my browser and I have cleared my cache

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Nov 24, 2015 at 12:02 am

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  Hi again @britishbookworm2014, I wasn’t able to duplicate this either. I’m wondering if you’ve got a browser add-on that’s causing issues.

  Can you test by using an Incognito window? In chrome, you’d just go to File > New Incognito Window. You’ll need to log in again in that separate window. Let us know whether that helps.

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  britishbookworm2014 · Member · Nov 24, 2015 at 6:46 am

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  Thank you for this. The issue seems to have resolved. I’ll repost if it persists ;-)

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  supernovia · Staff · Nov 24, 2015 at 9:36 pm

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  Perfect. Cheers!