switching to squarespace

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  izzyouterspace · Member · May 9, 2021 at 4:23 pm

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  I’d like to switch from wordpress to squarespace and I know you guys offer refunds for such a switch. Would you be able to help me with that?

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  themagicrobot · Member · May 9, 2021 at 4:48 pm

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  How long ago did you purchase a WordPress.com plan? As far as I’m aware refunds are only available within 14 days of purchase of an annual plan, within 7 days for a monthly plan and within 96 hours in the case of domains.
  https://wordpress.com/support/manage-purchases/

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  kokkieh · Staff · May 10, 2021 at 5:29 am

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  Hi there,

  The account you’re using to post here has never bought anything from us. For what upgrade, on which site, would you like a refund?

  If you’re referring to your Jetpack-connected site, https://izzyouterspace.com/, you haven’t paid us for anything related to that site. You have been paying your hosting provider, GoDaddy.com, so they’re the ones you’ll have to contact regarding a refund in that case.