Switching to WordPress.org

• 

  parisbyrum · Member · Jan 30, 2014 at 4:22 am

  • Copy link
  • Add topic to favorites

  Hello, I signed up with wordpress.com not know there was a difference. I would like to able to post blog posts and customize my own website. I already upgraded to Premium and also Purchased a Domain name through wordpress.com. My 48 hours is almost up to take it all back, but i would like to make the transfer easy, by switching it to wordpress.org.

  Thank you,
  Paris

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jan 31, 2014 at 4:13 am

  • Copy link

  I’d be happy to refund your WordPress.com Premium Upgrade for you. Since you’ve used it to register a domain name, there are two ways we can proceed:

  1) I can refund your entire Premium purchase, including your domain byrumfamily.com . This will lead to a total refund of $99. Your domain will become unavailable for several weeks; after this period, anyone may purchase the domain name. If you’d like a complete refund, and are okay with the prospect of potentially losing byrumfamily.com , this is the way you’ll want to proceed.

  2) If you want to keep your domain, I can refund your Premium purchase, less the domain registration fee. This will lead to a total refund of $73. You will be able to continue to use your domain name, byrumfamily.com , set your nameservers to point to your new hostm or transfer it to use with another service elsewhere (once 60 days have passed since registration).

  Please let me know how you’d like to proceed.

• 

  parisbyrum · Member · Jan 31, 2014 at 9:57 pm

  • Copy link

  I would like to keep my domain name and refund my premium. I would like to know how i can move forward with wordpress.org?

  thank you

• 

  staff-ozmodiar · Staff · Feb 1, 2014 at 9:42 pm

  • Copy link

  It looks like a refund has been processed for this transaction.

  This guide will step you through the process of moving your site to a WordPress.org instance:

  http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

  As we only support sites hosted here at WordPress.com, all issues with the new site – including the importing of the file – must be taken to the WordPress.org support community:

  http://wordpress.org/support/

  If you’d like assistance moving your WordPress.com site to WordPress.org, we have a service called Guided Transfer that does all the work for you. Check it out to see if it’s right for you:

  http://en.support.wordpress.com/guided-transfer/