systemstore.co.uk cant log in to wordpress
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Hello, I am trying to access my companies site (systemstore.co.uk) but the password I have does not work and when I try to reset the password I am not receiving a reset password email. I am trying to log in with the user charlie-systemstore. this is the account of a former employee who I have contacted but she advises that she is not receiving an email either. I tried to update the email for the account at the end of march and I have an email saying this was done but when trying to use the email (email visible only to moderators and staff) it says that it is not registered to the account. please can someone help
I don’t have a site with WordPress.com yet
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Hi there, I’m sorry you’re having trouble with your site, but it is not a site hosted here at WordPress.com. Instead, it’s using the software from WordPress.org and hosted with GoDaddy.
Because WordPress.com and WordPress.org are two different entities https://wordpress.com/support/com-vs-org/ we cannot directly assist with this.
WordPress.org has complete documentation at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
And you can find some additional options for resetting your password at https://wordpress.org/support/article/resetting-your-password/
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