Tableau Viz not showing full height when previewed

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  kristinalibres5603 · Member · Jun 24, 2021 at 4:40 am

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  I’m pretty new to WordPress so I’m not sure if this is an issue of WordPress or Tableau Public itself. I’ve worked on this for more than a day and I’m still stuck.

  I am trying to embed an interactive Tableau dashboard in my website through the HTML plug-in. When I check the preview of the viz from the plug in, it is showing properly. But when I try to preview the full page, the viz is not showing properly anymore and instead I get scroll bars with only half the viz shown and half is just a white blank.

  Is there anyway to fix this in WordPress? I am using the Gutenberg editor.

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  fstat · Staff · Jun 24, 2021 at 7:28 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  kristinalibres5603 · Member · Jun 24, 2021 at 7:32 am

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  Hi :)

  We haven’t launched the site yet so I could not share it unfortunately. But we are using WordPress.com as the site domain.

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  staff-mckluskey · Staff · Jun 24, 2021 at 8:54 am

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  We don’t see any WordPress.com sites under your account; that’s why we asked for the URL. Even if it’s not launched yet, it will tell us if you’re using our platform (in which case we would be able to see the site anyway), or if it’s hosted elsewhere – in that case, you’ll want to ask for help at https://wordpress.org/support/forums/.

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  kristinalibres5603 · Member · Jun 24, 2021 at 10:18 am

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  I see. Here is the site link: https://webrover.com/

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  fstat · Staff · Jun 24, 2021 at 1:17 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Bluehost. Therefore, you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  We’re only able to provide support for WordPress websites that are hosted by us.If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  kristinalibres5603 · Member · Jun 24, 2021 at 1:23 pm

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  Oh I see now. I just started WordPress a few days ago and I do not know how to distinguish the two apart from the domain. Thank you very much for the help!