Tagline change not taking

• 

  johannasmama · Member · Apr 21, 2015 at 7:24 pm

  • Copy link
  • Add topic to favorites

  I changed my tagline and it hasn’t taken. It’s still showing the hold tagline. Also, when I post my blog link on, say, facebook, nothing comes up in the preview. Just my blog address and the old tagline, but a white empty spot for the picture. Any idea why this is now happening?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Apr 22, 2015 at 2:23 am

  • Copy link

  Let me look into that for you.

  What are the old and new taglines?

• 

  johannasmama · Member · Apr 22, 2015 at 2:41 am

  • Copy link

  Thank you. The old one was <3 for the love of Johanna<3. The new one didn’t have the “<3”

• 

  staff-ozmodiar · Staff · Apr 22, 2015 at 3:24 am

  • Copy link

  So, I’m seeing the tagline for as being “Raising a daughter with morals and integrity”

  https://johannasmama.wordpress.com/wp-admin/options-general.php

• 

  johannasmama · Member · Apr 22, 2015 at 3:27 am

  • Copy link

  Is there anyway I can send you a screenshot? Because that’s not what I see when I post the page on social media.

• 

  staff-ozmodiar · Staff · Apr 22, 2015 at 3:28 am

  • Copy link

  Here are some screenshot instructions if you are not familiar with the process:

  Take a Screenshot

  I find http://snag.gy/ to be very useful for sharing screenshots. You can also upload the screenshot to your site’s media library. I will be able to see it there.

• 

  staff-ozmodiar · Staff · Apr 22, 2015 at 3:28 am

  • Copy link

  Please try to include the browser address bar when you make the screenshot.

• 

  johannasmama · Member · Apr 22, 2015 at 3:34 am

  • Copy link

  Ok, I uploaded it to my media.

• 

  johannasmama · Member · Apr 22, 2015 at 3:50 am

  • Copy link

  I’m using apps, not web browsers. For the one I posted I used the fb page manager app.

• 

  staff-ozmodiar · Staff · Apr 22, 2015 at 3:53 am

  • Copy link

  I would encourage you to run your URL through the facebook debugger. Sometimes Facebook gets stuck on an old version of the page:

  https://developers.facebook.com/tools/debug/

• 

  johannasmama · Member · Apr 22, 2015 at 4:01 am

  • Copy link

  Did that. It’s still showing the old information.

• 

  johannasmama · Member · Apr 22, 2015 at 4:04 am

  • Copy link

  I refreshed and it’s working now, but it’s still just showing a blank space for the image. It didn’t use to. Any idea why?

• 

  staff-ozmodiar · Staff · Apr 22, 2015 at 6:02 pm

  • Copy link

  These two documents may help:

  https://en.support.wordpress.com/publicize/#images-in-publicize

  and

  Facebook Image Thumbnail

  Also, does your site have a blavatar set up:

  https://en.support.wordpress.com/avatars/blavatars/