Tags Disappear before I can press Publish…

  • Unknown's avatar
    ninettehartley · Member ·

    Every time I’m ready to post I press publish then add the finishing touches. I add tags, maybe as many as 6 but then suddenly they disappear and they are not there when I publish the post. What is happening? Anyone know?

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  • staff-doublebassd · Staff ·

    Hi there,

    Do your tags also disappear when you add them before you Publish? I know there is a suggestion to add tags after you press the Publish button, but I wanted to confirm that you have this issue before pressing Publish. I tested both methods and had no problems with either, so let me know if the tags disappear when adding them before publishing, and we’ll look further into this for you.

    Since you have a Business Plan, you have access to our live chat support. Feel free to start a chat session from the link below, and we’ll help you resolve the issue you’re having in real-time.

    https://wordpress.com/help/contact

    Thanks!

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