Take down site

• 

  nforestbay37 · Member · Jan 11, 2022 at 3:07 pm

  • Copy link
  • Add topic to favorites

  I’ve been hacked, how can I take this site down while I create a new one?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-totoro · Staff · Jan 11, 2022 at 11:58 pm

  • Copy link

  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (InMotion Hosting) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available through your host, who will be able to assist you in taking your site offline.

  Hope this helps point you in the right direction!

• 

  staff-totoro · Staff · Jan 11, 2022 at 11:58 pm

  • Copy link

  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (InMotion Hosting) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available through your host, who will be able to assist you in taking your site offline.

  Hope this helps point you in the right direction!