Taking my money and no service

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  bmowright · Member · Nov 16, 2016 at 6:10 am

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  My card was charged 4 times upon purchase and now I am not getting anything I paid for. All I have is the free version of the website. And why is there no support service number or live chat I can get help with this??

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 16, 2016 at 4:26 pm

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  Howdy!

  Thanks for reaching out about your trouble.

  It does look like something went awry with your payment. I’m investigating this further and I’ll post an update here shortly.

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  staff-zinnia · Staff · Nov 16, 2016 at 5:01 pm

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  I’ve processed refunds for the 3 additional $26 charges. It could take up to 7 business days for this to post back into your account.

  clicksmm.com is all ready to go.

  You’ll see that I’ve added a year of WordPress.com Premium to your account for the trouble.

  Best,
  Liz