Taking of funds

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  claddingworlds · Member · Feb 4, 2019 at 3:59 pm

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  Hi,
  Some funds were taken off my credit card in January 2019 for reasons I dont understand.
  Is there any support for this as my details were deleted from WordPress 2018

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 5, 2019 at 9:38 am

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  Hi claddingworlds,

  I’ve checked your account and there haven’t been any new charges since May 2018 — those upgrades were later cancelled and refunded. Please try entering the payment details into the “Why was I charged?” form here:

  Why was I charged?

  If you still don’t recognise the charge, please do not post any transaction IDs on these public forums — the Contact Support » link can be used to contact our payment team directly.