taking over website from someone, unable to change everything, access problems
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good evening,
I don’t seem to have full acces to change the details on our site. I am a novice and would like to change site name to (email visible only to moderators and staff).
I would to change logos and everything, I go on the dashboard but there is no appearance setting to customise. I don’t seem to have access
I believe Another lady used to look after the site for the playgroup but she has long gone.
could you assist
many thanks
Jaime smithThe blog I need help with is: (visible only to logged in users)
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Another lady used to look after the site for the playgroup but she has long gone.
Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and associated email address. You need to contact the blog’s owner and have him transfer the blog to you or at least make you an Admin of the site.
Below is what the blog’s owner must do.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account.
To transfer a blog from one username account A to another username account B you must first log in under the username account A that owns the blog you want to transfer to the other username account.
Then you add the other username account B as an Admin of the blog.
adding users http://en.support.wordpress.com/adding-users/
user roles http://en.support.wordpress.com/user-roles/Then you A can use this process to transfer the blog to that username account B instead http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
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