Talk to customer support

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  paigelandau · Member · May 30, 2018 at 9:04 pm

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  I need to speak with their customer support team. I’ve looked online and can’t get in touch with them. What number do I call?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 30, 2018 at 10:20 pm

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  There is no phone support here and this is the support forum for those who have free hosted WordPress.COM sites.

  Help! Getting WordPress.com Support
  WordPress.com offers a number of avenues for reaching helpful, individualized support, but sometimes it can be difficult to determine the best place to ask your question. This document details the various types of support offered for WordPress.com and WordPress.com-related services, and how to take advantage of them. https://en.support.wordpress.com/help-support-options/

  See also Five Leads for Self-Help with WordPress.com https://dailypost.wordpress.com/2016/01/14/help-with-wordpress-com/

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  timethief · Member · May 30, 2018 at 10:23 pm

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  There’s rarely a question asked here that has not been answered many times before so you can simply state what it is that you need help with in this thread.

  When we need Staff help with issues Volunteers cannot resolve we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  gemmacevans · Member · May 31, 2018 at 8:52 am

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  Hi paigelandau,

  As @timethief mentioned, we don’t provide phone support. These forums are where we help with sites using the Free plan so you are welcome to ask questions here. Can you tell me what you need help with?

  Thanks!