talk to human being

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  christianmcewen · Member · Jan 28, 2025 at 2:44 pm

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  connect me to a human being. I believe I do pay for my coverage. Please help.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  olympicphilanthropy · Member · Jan 28, 2025 at 3:10 pm

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  I am writing to address a significant issue with my account and a recent charge of $120.28 made to my card on January 16, 2025, for a service I cannot access.

  My account (username: thejoyofphilanthropy) has been closed, and I am unable to log in. This has left me with no means to cancel the service or prevent further charges. It is unacceptable to charge for an account I cannot access and for which I cannot manage subscriptions.

  Please take the following actions immediately:

  1. Refund the $120.28 charged to my card.
  2. Ensure no further charges are made to my account or payment method.
  3. Confirm the cancellation of any ongoing subscriptions linked to this account.

  I trust you will resolve this promptly. If further documentation is needed, I am happy to provide additional details. I will escalate to the BBB and other relevant agencies if this refund is not provided in 3-5 days.
  
  Adam