talk to someone

  • Unknown's avatar
    srspicer11 · Member ·

    talk to someone

    Self-declared URL: srsprototyping.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    srspicer11 · Member ·

    Wow, this is the most arduous process ever to get help!! There are currently 6 tabs open with word press to get to this one.

    I need help with a menu issue. One of the menu selections has disappeared from the menu and now has the same url as one of my pages. I can find the original menu url, but I am unable to add it back to the main menu.

    This is absolutely frustrating, and speaking to someone would make this go a little faster than bunch of back & forth of -‘describe this, did you do that, did you try this, etc, etc.!!!!!!

    Any help would be greatly appreciated. I don’t even know where this reply will be visible.

    Unbelievable. Even Fusion 360 has people you can talk to. Sheesh

  • fstat · Staff ·

    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

  • Unknown's avatar
    srspicer11 · Member ·

    Thank you fstat for your reply and information. I will look into migrating the site and the .org support forum.

    S

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