Talk to wordpress sales?

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  spmblogadmin · Member · Aug 27, 2018 at 2:36 pm

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  Is there a wordpress sales number to discuss options?

  The blog I need help with is: (visible only to logged in users)

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  staff-zara · Staff · Aug 28, 2018 at 1:24 am

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  Hi there,

  WordPress.com does not provide phone support. If you’re interested in purchasing any of the upgraded plans, you may check out the available pricing options here: https://wordpress.com/pricing/

  To see the differences in the upgrade plans:

  Choose a WordPress.com Plan

  FYI, WordPress.com subscriptions are charged annually and there’s no monthly payment option available.
  https://en.support.wordpress.com/auto-renewal/

  To see the refund policy: https://en.support.wordpress.com/refunds/

  If you have further questions that require Staff assistance, please add a modlook tag for this thread.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  brookedot · Member · Aug 28, 2018 at 4:46 am

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  Thanks staff-zara for providing that useful information.

  
  @spmblogadmin if you have specific questions myself and the other staff would be happy to help out in the forums so ask away!

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  spmblogadmin · Member · Aug 28, 2018 at 7:20 am

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  Thanks both especially staff-zara for the clear links to the references, however I am somewhat underwhelmed by the prospect for posting a question… waiting…, posting the next question… then there is the time-zone lag… <yawn> <by which time I will have fallen asleep>

  So… what about the chat as I want to start a subscription :-) ?

  I’m somewhat surprised that WordPress doesn’t want to talk to potential customers when they power a third of the world’s websites etc…? Smacks a bit of, ‘We don’t care’. Not really getting a positive message as a potential customer at all here…

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  staff-zara · Staff · Aug 28, 2018 at 7:34 am

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  I’m sorry that you feel it that way.

  We as volunteer members of this support forum always welcome any questions to be posted here. Staff members checks on the topics posted in this forum periodically as well. Adding a modlook tag will bring attention to the moderators and staff members to assist us.

  Live chat and private email support is available for paid users. So users who are using the free sites will get the help and support from this forum.

  So to cut down the time to wait for answers, perhaps you could list down all the questions you have here?