Talk with a human

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  angele2 · Member · Dec 9, 2014 at 8:51 pm

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  I have question and I do not find answers

  The blog I need help with is: (visible only to logged in users)

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  galois · Member · Dec 9, 2014 at 9:12 pm

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  All people in this forum are human.
  Maybe you should start reading this …
  http://en.support.wordpress.com/getting-help-in-the-forums/

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  musicdoc1 · Member · Dec 9, 2014 at 10:43 pm

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  That’s a good song title.

  How can we answer an unasked question?

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  raincoaster · Member · Dec 9, 2014 at 10:46 pm

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  The first step is learning that you need help.

  The second step is asking for it while providing the solution providers enough information to realize what the problem actually IS. Otherwise your problem is, you do not know how to ask for help.

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  timethief · Member · Dec 10, 2014 at 5:42 pm

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  Hi there,
  All support docs are here http://support.wordpress.com

  These are our support options http://en.support.wordpress.com/help-support-options/

  This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.

  When we post here we provide specifics and details to enable others to help us. Speak up here please as there is no phone support, and emailing support Staff means it takes longer to get an answer than posting to the support forums does.

  We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.

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  wolmorg · Member · Dec 11, 2014 at 11:54 pm

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  Thats not a HUMAN BEING – that is a document section and that is NOT HELPFUL !

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  wolmorg · Member · Dec 11, 2014 at 11:54 pm

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  I understand that the people posting are “human” what I’m in need of is to actually talk to a live human being – why is that not possible?

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  timethief · Member · Dec 11, 2014 at 11:57 pm

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  There is no phone support.

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  timethief · Member · Dec 11, 2014 at 11:58 pm

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  We provide support here only for WordPress.COM hosted blogs. I’m sorry but we cannot provide accurate answers to any blogger who fails to provide the exact URL starting with http:// for the exact blog they refer to so we can verify where it is hosted. Please do that now.