Tax exempt status steps
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I work for a public entity in Ohio, and don’t pay tax. We have a tax exempt certificate. We have not yet purchased a WordPress plan, but plan to in 2026.
What are the steps we need to take to make this purchase without tax?
The blog I need help with is: (visible only to logged in users)
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As a tax-exempt public entity in Ohio, you can ensure your 2026 purchase is tax-free by submitting your exemption certificate to WordPress.com support for manual verification. Because the checkout system calculates tax automatically based on your billing address, you must contact a Happiness Engineer through the Help section of your dashboard before completing the purchase. Once you provide your signed Ohio Sales and Use Tax Exemption Certificate and ensure your account’s billing name matches the entity on the document, the support team can flag your account to suppress sales tax at checkout.
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Thank you James. However, as we’re not a paying customer yet, WordPress.com doesn’t allow us to interact with human beings.
They seem to reach out to these sorts of requests on the forums. So WordPress.com staff, please respond to my request.
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Hi there @john7773d37caca If your organization is tax-exempt, you can provide a valid exemption certificate during checkout to avoid being charged. Here’s more information on tax exemption https://wordpress.com/support/vat-gst-other-taxes/
Post back here if you need further help and I’ll flag your thread for Staff assistance.
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