Tax settings

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  sethmerriam · Member · Jul 18, 2023 at 2:46 pm

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  Maine tax applies to items delivered in the Maine. If delivered out of state no tax applies. This being said, I’ve set tax to use the shipping address and not the billing address because some people order my products for delivery in Maine even though their billing address is out of state.
  The issue I have is that a customer purchased a virtual download from his home in massachusetts and he was charged Maine tax because he only filled out the billing address. Is there a way to default to billing address if shipping address is not filled out?
  or is there a way to make the shipping address required for tax purposes on a virtual product?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jul 18, 2023 at 5:42 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://woocommerce.com/my-account/create-a-ticket

  Thanks!

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  sethmerriam · Member · Jul 19, 2023 at 12:21 pm

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  Thank you! Sorry for the mix up.