Taxes not populating

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  katiehollowayva · Member · Sep 28, 2022 at 10:54 am

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  My taxes won’t populate using stripe payments. My health status all looks good, and I believe I have the correct settings in place. Here is my tax log:

  09-28-2022 @ 10:44:43 – :::: TaxJar Plugin requested :::: (WCS Tax)
  09-28-2022 @ 10:44:43 – :::: TaxJar API called :::: (WCS Tax)
  09-28-2022 @ 10:44:43 – Retrieved the error from the cache. (WCS Tax)
  09-28-2022 @ 10:44:43 – Error retrieving the tax rates. Received (400): {‘status’:400,’error’:’Bad Request’,’detail’:’from_zip 19145 is not used within from_state CA’} (WCS Tax)
  09-28-2022 @ 10:44:43 – Received: (WCS Tax)
  09-28-2022 @ 10:44:43 – :::: TaxJar Plugin requested :::: (WCS Tax)
  09-28-2022 @ 10:44:43 – :::: TaxJar API called :::: (WCS Tax)
  09-28-2022 @ 10:44:43 – Retrieved the error from the cache. (WCS Tax)
  09-28-2022 @ 10:44:43 – Error retrieving the tax rates. Received (400): {‘status’:400,’error’:’Bad Request’,’detail’:’from_zip 19145 is not used within from_state CA’} (WCS Tax)
  09-28-2022 @ 10:44:43 – Received: (WCS Tax)

  Thank you!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Sep 28, 2022 at 5:28 pm

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  Hi,

  Is this regarding WooCommerce? If so, please contact Woo about this via https://woocommerce.com/contact-us/ if you have any paid WooCommerce products, or https://wordpress.org/support/plugin/woocommerce/ if you do not.