Team members in the back end of WordPress

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  charlottelightbody · Member · Aug 1, 2017 at 8:09 am

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  Hi there,

  I’ve been super confused for a while in regards to my WordPress account because I’m not sure what is happening. If I log in to the back end of WordPress and look at Configure < People < Team – who are these people/email addresses? I’m not sure why WordPress is telling me they are part of my team. There are about 600 odd people and I get about 5 emails per day with a new email address saying ‘New User Registration’. What does it mean? They look like spam and I don’t know who any of them are. If you could help me work out what is going on that would be amazing. Thank you so much. Charlotte

  The blog I need help with is: (visible only to logged in users)

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  samva8c · Staff · Aug 1, 2017 at 8:22 am

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  Hi charlottelightbody,

  It appears that your site is a self-hosted WordPress.org site with GoDaddy. You will need to post your issue in the WordPress.org support forum located here: https://wordpress.org/support/forums/

  This forum is only for support with sites hosted at WordPress.com. If you need a refresher on the difference between WordPress.com and WordPress.org you can find more information here:
  https://en.support.wordpress.com/com-vs-org/

  Thanks!

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  justjennifer · Member · Aug 1, 2017 at 8:27 am

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  Here’s an earlier Staff reply which may also help you: https://en.forums.wordpress.com/topic/registrations-1?replies=5#post-2907808

  But for any further assistance, please consult with the WordPress ORG support forums and documentation. Cheers.

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  staff-brock · Staff · Aug 1, 2017 at 9:25 am

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  Hi charlottelightbody,

  As @samva8c and @justjennifer have said, you will find better support in the WordPress.org forums.

  I also thought I’d add some information based on my own experience with self-hosted WordPress sites. Your site may be open to user registrations, so people can become ‘members’ of your site by creating an account with you.

  If this is the case, you can disable this feature by going to Settings, General and unchecking the box that says Membership.

  Without more information I can’t be fully sure this is what is happening, but it’s worth looking into! Here’s a link to an article with more information on this topic:

  http://www.wpbeginner.com/beginners-guide/how-to-allow-user-registration-on-your-wordpress-site/

  Hope you get a resolution to this!

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  justjennifer · Member · Aug 1, 2017 at 10:27 am

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  Thanks for that, donalirl.

  @charlottelightbody please follow up on the ORG support forums if the above information we’ve provided doesn’t solve the issue.

  Cheers and best wishes.