Tech Support is not answering

  • Unknown's avatar
    imperfectlabgd · Member ·

    Tech support of wordpress reactivated the my account and im almost lost the chance to get my domain back.

    This is why absolutely no worth having wordpress taking care of your domain.

    Tech support has no clue of how to help.

    never again…ill u se wix or squarespace

    thanks for one of the worst experieces i had with a service

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    You created your first topic only 20 minutes ago. You are on a forum not a support desk, so you get answered by one of the many volunteers.

    If you would be logged in to the account owning that paid plan, you would get help according to your paid plan. Now you just must wait untill a Staff member is available … If you had healthy patience instead of deleting your site and account …

  • Unknown's avatar
    justjennifer · Member ·

    Just leaving this link to the OP’s other thread here https://wordpress.com/forums/topic/domain-reactivation-8/

    @staartmees had you added the tag for Staff assistance? It’s not there as of my post.

    @imperfectlabgd If you are still interested in pursuing this, let us know. Your deleted account and site can be recovered within 30 days of deletion. After that, the info is purged and can’t be recovered.

  • Unknown's avatar
    renatafranco15 · Member ·

    Hello! We have replied to your email regarding this issue. Thank you.

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