Technical Issue

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  myislandnutrition · Member · Jan 22, 2023 at 12:40 pm

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  I tried to update WordPress Pro this morning and the update suddenly caused an error in the website, which made it appear broken. I do need wordpress pro. I was able to enter recovery mode and deactivate it for now. However, I do need this plugin. I was directed to message wordpress regarding this so that the developers may be able to handle this issue from the backend. In the meantime, I have created a backup for content.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  2020testjj · Member · Jan 22, 2023 at 1:07 pm

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  Hi there, it looks like your above WordPress site is hosted with Hostgator. These forums you’ve posted to assist users of free websites hosted with WordPress.com, the hosting provider. For better understanding about the differences between the two, you might wish to read https://wordpress.org/documentation/article/difference-between-wordpress-org-and-wordpress-com/

  Have you reached out to your hosting provider’s support for help? If they say this is a WordPress issue, you’ll want to post to the community forums at https://wordpress.org/support/forums/

  If it is a plugin in issue, you’ll want to contact the plugin author for support.

  Hope that helps get you started in the right direction.

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  myislandnutrition · Member · Jan 23, 2023 at 11:15 pm

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  Thank you for that advice! I will try to reach out to Host Gator.