technical issues
-
ok, I subscribed with HostGator and tried to install WordPress but WordPress is saying I already have an account with them they want me to delete my old account but I’m having issues trying to I guess there is a conflict with two accounts. I need help uninstalling or deleting my old account it’s under a Comcast email. Can you help?
Correct account: Unknown
The blog I need help with is: (visible only to logged in users)
-
Hi there!
Please note that your WordPress site with Hostgator will be using WordPress.org. We can help with WordPress.com sites in this forum. There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.
You don’t actually have any WordPress.com sites on the WordPress.com account you’re logged into. I think you might be confused by the two, as installing WordPress on another platform like Hostgator would not require you to have a WordPress.com account.
You’d want to decide on where you want to host your site, on Hostgator using WordPress.org or with us at WordPress.com. We take care of the WordPress.com site’s technical side of things (like software updates, security, etc.) so you can focus on creating content. We have different WordPress.com plans that cater to different needs.
Our Business plan, for example, gives you access to unlimited bandwidth, real-time backups, 24/7 live chat support (when paid yearly), and more.
We’d love to have you host your site with us at WordPress.com. If you’d like to explore this route, feel free to tell us a little bit about your site. What’s the site for, and what features do you need on your site? Once we know more about your site requirements, we can help you with personalized suggestions.
- The topic ‘technical issues’ is closed to new replies.
WordPress.com Forums 