Technical Issues

• 

  inesegolde · Member · Feb 28, 2019 at 10:21 am

  • Copy link
  • Add topic to favorites

  Hello, The Theme I installed made my WordPress page go blank. I tried to access trough FileZill but for some reason the WordPress do not show up.

• 

  elizazh · Member · Feb 28, 2019 at 10:32 am

  • Copy link

  Hi @inesegolde,

  I think you might be talking about a self-hosted website using WordPress.org. Please let me know the URL so I can confirm.

  Cheers

• 

  inesegolde · Member · Feb 28, 2019 at 10:37 am

  • Copy link

  It is http://www.goldephotography.co.uk

  Thank You

• 

  elizazh · Member · Feb 28, 2019 at 10:46 am

  • Copy link

  Your website doesn’t seem to be hosted by WordPress.com, instead it is using the WordPress.org software on your own server (self-hosted). This forum is for providing support only for websites hosted on WordPress.com

  There are two versions of WordPress – WordPress.com and WordPress.org. You can find more information about the differences between them here.

  I would suggest that you look at the support page of the theme you have installed or WordPress.org forum – https://wordpress.org/support/. If you don’t have an account there you can create one for free here.

  Have a nice day!

• 

  inesegolde · Member · Feb 28, 2019 at 10:51 am

  • Copy link

  Thank You for advice.