Technical/Plugin Issue

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  venudas518 · Member · Jun 16, 2023 at 9:03 am

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  Unable too make changes on the website.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jun 16, 2023 at 9:06 am

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  We can’t help as your site isn’t running on the wordpress.com platform. You must contact Bluehost support to solve this problem.

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  staff-doublebassd · Staff · Jun 16, 2023 at 4:49 pm

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  Hi there,

  As @staartmees mentions, sh001.global.temp.domains is not hosted here at WordPress.com, but rather with Bluehost. I would recommend contacting Bluehost, as they would be able to assist you in regaining access to the back end of your site:

  https://www.bluehost.com/contact/

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!