Technical problem with the customization tools

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  mamamickterry · Member · Feb 5, 2014 at 2:11 pm

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  Hi! First of all…LOVE the WP platform. Having some technical difficulties with the font customization for both of my blog sites. I cleared cookies and restarted. I continue to get a blank page for all of customization options. Any help is greatly appreciated.
  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Feb 5, 2014 at 6:04 pm

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  Hi there :)

  It looks like your using Internet Explorer as your browser. Is the browser updated? You can check that here:

  http://browsehappy.com/

  Please make sure you are not in compatibility mode.

  We highly recommend using a different browser – either Mozilla Firefox or Google Chrome. Can you please try using those browsers to eliminate a browser issue?

  Thank you!

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  mamamickterry · Member · Feb 5, 2014 at 6:09 pm

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  Thank you so much! Looks like that is the issue. I’ll have to move off of my archaic work computer. Thanks so much :-)

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  gracejiyoung · Member · Feb 5, 2014 at 6:12 pm

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  You’re very welcome!

  I’m glad it all worked out! If you run into anything in the future, please reach out!

  Happy Blogging