technical support

  • Unknown's avatar
    ccid904c9990906 · Member ·

    The login page comes up and I can put in my credentials however when I click on submit I get the message ‘This page is not working’ with Error 500. It is urgent that we get this resolved right away. Please give me a call at [redacted] -Lisa Sanders

  • staff-doublebassd · Staff ·

    Hi there,

    Based on the issue you are describing with your site, it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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