Technical Support with my site

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  janiberrysbcglobalnet · Member · Dec 27, 2021 at 4:45 pm

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  I can no longer edit my bio, and certain categories of my bio are no longer accessible (it says ‘critical error.’ Subscribers are not being notified of new posts. Also, comments are not being delivered to my site. Can I upgrade my WordPress so that I can get the technical help I need. Or is there a one time fixit fee? Also, I’d love to know what I can do in the future so that I can better understand my site and how to fix problems. Thank you for your help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Dec 27, 2021 at 6:39 pm

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  Your site isn’t hosted here at WordPress.com so you can’t get technical support here…unless you decided to move your site to over here of course.

  Home

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  justjennifer · Member · Dec 27, 2021 at 6:57 pm

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  Hi there, just to add to what @themagicrobot mentioned. (Good to see you. :)

  For help with your self-hosted WordPress site, head to https://wordpress.org/support/forums/

  You may also wish to contact your current host’s support team (Bluehost) for more assistance.

  Just to clarify, these forums you’ve posted to assist users of free websites hosted by WordPress.com, the hosting platform. You can learn more about this in this guide: https://wordpress.org/support/article/wordpress-vs-wordpress-com/

  Hope that helps.

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  themagicrobot · Member · Dec 27, 2021 at 7:31 pm

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  Happy holidays @justjennifer