TED.com shortcode embedding not working

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  mzvetina · Member · Nov 10, 2014 at 7:46 pm

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  I’m trying desperately to embed the TED.com shortcode for videos on my blog (Theme: 2011; wordpress.com) like I do every semester – but suddenly this doesn’t work – all I get is the active link with the actual URL fully visible in the post :-( I’ve tried different ones, but nothing works. Any suggestions?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 10, 2014 at 7:48 pm

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  What is the TED URL please?

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  mzvetina · Member · Nov 10, 2014 at 8:03 pm

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  I’ve tried a few, but here are 2:

  or
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  timethief · Member · Nov 10, 2014 at 8:10 pm

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  From the support doc:

  1. Go to any Talk page. Hit the red button that says </>. http://en.support.wordpress.com/videos/ted-talks/

  Well, that symbol isn’t appearing on either of the videos you linked to above. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

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  mzvetina · Member · Nov 10, 2014 at 8:16 pm

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  No, the </> symbol is there – but using the shortcode doesn’t work. But thanks for your help. Maybe your tag will bring in the cavalry ;-)

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  timethief · Member · Nov 10, 2014 at 8:25 pm

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  I don’t see </> at all using Firefox 33.0.
  I tried using IE11 and I can see it

  http://www.ted.com/talks/alexis_ohanian_how_to_make_a_splash_in_social_media
  [ted id=714]

  http://www.ted.com/talks/jinsop_lee_design_for_all_5_senses
  [ted id=1806]

  I have both videos up and running in my test blog now.

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  timethief · Member · Nov 10, 2014 at 8:30 pm

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  Please let Sraff know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

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  mzvetina · Member · Nov 10, 2014 at 8:30 pm

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  I’m using FF 33.0.3, but on Mac OS 10.9.4 – my students (it’s a group blog) use a mixture of Macs and Windows systems.

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  timethief · Member · Nov 10, 2014 at 8:31 pm

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  Nerts! editing typo: Sraff was meant to be Staff, of course.

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  jeremeylduvall · Member · Nov 11, 2014 at 8:02 pm

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  @mzvetina – For whatever reason, I’m having trouble using the shortcode as well. Still digging into why it’s converting into a link. I did find two workarounds though:

  1. Embed the video using subtitles, which adds lang=en to the shortcode. Instructions for doing that are here above step #3:

     http://en.support.wordpress.com/videos/ted-talks/

  2. Instead of using the shortcode, copy and paste the URL of the TED talk and paste it on its own line in the Text Editor. For example, you could copy and paste this:

     http://www.ted.com/talks/alexis_ohanian_how_to_make_a_splash_in_social_media

  Can you give either of those a try?

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  mzvetina · Member · Nov 11, 2014 at 8:33 pm

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  Wow – both of your workarounds worked – that is weird – but thanks! But it would be good to find out what on earth is causing the shortcode to be made inactive…

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  jeremeylduvall · Member · Nov 12, 2014 at 7:28 pm

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  Hi!

  I’ve reported this to our developers to get some more information. I’ll keep this thread open and report back when I find out more!