Template

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  anajohann · Member · Aug 11, 2014 at 1:53 pm

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  Hi,

  I bought a new template for US$99, but I canceled it. I received my credit card invoice and the $99 value that is in there.

  I will need to buy a template again, but don’t know when and how yet.

  What is the best way to fix that?

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Aug 12, 2014 at 6:45 pm

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  Hi there,

  It looks like a Premium bundle on the blog mostrameblog.wordpress.com was automatically renewed on 7/21/14. Is that the upgrade you are referring to?

  If so, that upgrade was not refunded. I’m happy to refund it for you if you would like. Just reply back to confirm. Please note, if we refund and remove the Premium bundle, your domain mostrame.com.br will no longer work. All content will still be available at mostrameblog.wordpress.com.

  Please let me know if you’re referring to something completely different!

  When you want to purchase the bundle again in the future, you can navigate to Store -> Store from your Dashboard here:

  https://mostrameblog.wordpress.com/wp-admin/

  That should give you the option to repurchase the bundle!

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  anajohann · Member · Aug 13, 2014 at 11:59 am

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  Hello Jeremy,

  Thanks for your attention.
  I would like you refund me. Then, when I decide to buy a new bundle I’ll pay for it one more time.

  Thank you very much again.

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  jeremeylduvall · Member · Aug 13, 2014 at 6:02 pm

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  Hi!

  I have refunded your transaction and removed the Premium bundle. Please allow a few days before the funds are available on your account.

  Let me know if you need anything else!