Template incorrectly loaded

  • Unknown's avatar
    magicitalybymargherita · Member ·

    Hello.
    I have created a template to upload to a custom page called “trip”. Until before I did the WordPress update and other plugins, everything was working properly. I was using the “Elementor Full Width” setting.
    After updating, when I click on “view” the page, the template does not load and the featured image is moved to the middle of the screen and all the rest of the content does not load.
    When I open the page with Elementor, the template loads correctly.
    On the other hand, if I change the page setting to “Elementor Canva,” the template loads better but not as well as I designed it. at least it doesn’t come off the screen and the elements are displayed.
    What has happened?

    I have tried re-installing wordpress to no avail.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    We can’t help as your site isn’t running on the wordpress.com platform – https://wordpress.com/site-profiler/http://www.magicitalybymargherita.it – nor can we help with third party themes and plugins.

    You must contact support of your theme to know if it is elementor compatible and how to solve your problem yourself.

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