Temporary Upgrade for Site Migration to WordPress.org

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  gemmaamurphy · Member · Mar 7, 2023 at 5:30 pm

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  Hi, I want to upgrade my WordPress to a WordPress.org site but I was told I need to temporarily upgrade my plan to a business plan to do the migration. It says I have to pay to change to the business plan but I only need to make the switch for a few hours while I make the migration. Will I get my money back? How do I go about this?

  Thank you,

  Lola

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-ozmodiar · Staff · Mar 7, 2023 at 9:05 pm

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  Hi,

  First things first, it looks like you may have ended up with a second WordPress.com user account. The one you are posting from here is not the owner of that WordPress.com site or the associated upgrades.

  Do you have access to the other user account?