Testimonials carousel disappears

  • Unknown's avatar

    My web developer created a carousel of podcast reviews on my homepage using the Testimonial plugin for WordPress. Sometimes the carousel disappears — this happens if you click off the landing page to another page on my website, and then click a link (or the browser’s back button) to my homepage. If I reload the homepage, the carousel reappears. I tried clearing my cache, and I’m still having the same problem. Do you know what might be causing the problem? (My website is using WordPress but hosted through the Namecheap hosting service provider.)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
  • Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

    Please contact support for your theme or the plugin used to create the carousel on your site.

    For general support with the WordPress software you’re using you can post in the self-hosted WordPress forums:

    https://wordpress.org/support/forums

  • The topic ‘Testimonials carousel disappears’ is closed to new replies.