Text appearing at top of screen on live site not sure why cant get to disappear

  • Unknown's avatar
    niallfeatherstone · Member ·

    Hi,

    I have just launched my site but for some reason above my header there is some text that I cant figure out how to get rid of.

    This appears on every page on my site

    The text says the following G-4BWGGRZ8KO

    please could you tell me how to remove this text from appearing on my live site

    thank you

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there,

    http://niallfeatherstone.co.uk/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

    To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
    https://support.wordpress.com/com-vs-org/

    That said, it sounds like that’s a Google Analytics tracking code (or something similar) which has been incorrectly placed in the theme template files (or potentially the functions.php file), rather than being added to the header of the site. Since we aren’t your host, we can’t really help you with this, but the WordPress.org community forum can likely point you in the right direction for getting it removed.

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