The Add Media button has stopped working.

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  chriscorson · Member · Nov 7, 2013 at 2:47 am

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  The Add Media button had been working fine, and then it went dead. The Add Poll button has also stopped working (which I don’t care about), but the Add Contact Form button does work (which I also don’t care about). So of 3 buttons in a row on the edit page, 2 are dead.

  I am running Windows 7 and Internet Explorer 9. It is not a compatibility view problem. I have toggled on and off, and the Add Media button won’t work either way.

  Please understand that everything was working just fine, and my blog is 80% built. Then Add Media just stopped, and I am dead in the water. I hope someone can help.

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Nov 7, 2013 at 10:44 am

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  Can you please try clearing out your browser cache? Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

  Otherwise please try and upgrade your Internet Explorer to the latest version at http://windows.microsoft.com/en-us/internet-explorer/ie-10-worldwide-languages

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  chriscorson · Member · Nov 7, 2013 at 3:03 pm

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  Dear Kardotim,

  Thanks. Clearing the cache didn’t work, but switching to Google Chrome did. I’m back up and running. I really appreciate it.

  Chris Corson

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  kardotim · Member · Nov 7, 2013 at 3:05 pm

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  I’m glad it’s working now. In case your want to use Internet Explorer again, follow the upgrade instructions in my previous reply.

  Feel free to contact us if you have any other questions.