The admin invite from this site isn't reaching site / email I'm requesting.

  • Unknown's avatar
    circuitmechanix · Member ·

    Hi, I want to an admin to this site. I’ve sent the invite to sfarnell and (email visible only to moderators and staff) a number of times and I have got nothing. I’ve done this kind of thing before and it’s worked so I cannot work out what the problem is.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pavanraheja · Member ·

    Hi @circuitmechanix,

    Sometimes the invite could land in spam, just request the user to checked his spam?

    Just cross the steps are correctly followed using these guidelines:

    https://en.support.wordpress.com/adding-users/

    Let me know how it goes, would be happy to assist you further.

    Thanks!

  • Unknown's avatar
    pavanraheja · Member ·

    Hi @circuitmechanix,

    Sometimes the invite could land in spam, just request the user to check his spam.

    Just cross the steps are correctly followed using these guidelines:

    https://en.support.wordpress.com/adding-users/

    Let me know how it goes, would be happy to assist you further.

    Thanks!

    (sorry for the repeated reply)

  • Unknown's avatar
    sfarnell · Member ·

    Hi, thanks for the reply. I’ve gone through my spam folder, I’ve made sure a filter hasn’t moved the email and I’ve deleted the request and completed a fresh request.

    If I have had this email I have no idea where it might be.

  • Unknown's avatar
    pavanraheja · Member ·

    Hi again,

    Thanks for the details further. Not sure why the invite isn’t reaching your inbox. I have tagged the thread to staff, for them to look into it further. Please be patient someone should get in touch with you soon.

    Thanks!

  • kokkieh · Staff ·

    Hi there,

    @sfarnell, our logs show we sent 16 separate invitation emails to your address, and they show as being delivered successfully on our end. I see you also get a very high amount of subscription emails from various sites. Is it possible you perhaps accidentally deleted them along with bulk-deleting some subscription emails?

    If they’re not in your inbox, spam or any other filter at all, and you’re sure you didn’t accidentally delete them, that would indicate Yahoo themselves are somehow blocking those emails. In that case you’ll need to contact Yahoo to find out why and get them unblocked.

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