“The admin of this site does not allow users to access the wp dashboard.”

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  midwifejen · Member · Oct 14, 2025 at 4:37 pm

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  Hi, my site goodbirth.net is showing “The admin of this site does not allow users to access the wp dashboard.” I can’t log into my WordPress dashboard or hosting.
  Please disconnect Jetpack from WordPress.com or remove the dashboard restriction so I can regain access.

  The blog I need help with is: (visible only to logged in users)

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  janrickcarl · Member · Nov 2, 2025 at 5:40 am

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  Hi @midwifejen

  I checked your account and its connection to the goodbirth.net site, and everything appears to be functioning properly.
  
  Are you currently trying to access your site using the Jetpack app? If so, please reinstall or update the app and try to log in again.

  Also, since Jetpack is a core component of WordPress.com services, it cannot be fully disconnected. The best path forward is to log in directly through our secure login portal at https://wordpress.com/log-in
  
  Let me know if you have other questions.