The Appearance of my website has changed ! I need to return to the older one

  • Unknown's avatar
    danielabravo212e618b22 · Member ·

    The Appearance of my website has changed ! I need to return to the older one i need chat support

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Thank you for reaching out to us regarding the issue with the appearance of your website. I understand how concerning it can be when unexpected changes occur.

    However, as your site is hosted with a different provider and uses the free open-source version of WordPress, we are limited in the assistance we can provide directly. Our support primarily covers sites hosted on WordPress.com’s managed hosting. This is because we have specific tools and access to sites on our platform which are not available for sites hosted elsewhere.

    If you’re considering a more streamlined experience, WordPress.com’s managed hosting offers a robust platform that simplifies many aspects of managing a WordPress site. It includes features like automatic updates, a wide range of themes, and expert WordPress.com support. To learn more about the benefits and features of our managed hosting, please visit: https://wordpress.com/hosting/

    If you decide that moving to our managed hosting is the right choice for you, we offer an easy-to-use migration plugin to help with the process. This plugin simplifies the task of transferring your site to WordPress.com, making the migration smoother and more efficient. For more information about this migration tool and how it can assist you, please visit:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    In the meantime, for immediate assistance with your current issue, the best resource would be the community support forums for the open-source version of WordPress. The community there is very knowledgeable about the diverse range of hosting environments and is best equipped to provide guidance for sites not hosted on WordPress.com. You can ask for help and find troubleshooting tips at:
    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information is helpful, and I wish you the best in resolving the issue with your site.

  • The topic ‘The Appearance of my website has changed ! I need to return to the older one’ is closed to new replies.