The backend of my website says ‘this website is unable to access’

  • Unknown's avatar
    mickaylastonercom · Member ·

    My website was taking FOREVER to load when I was sending out a link to my blog I was made aware of the issue. So I logged in and there is a red ‘!’ next to my domain name and it states that my ‘website in unable to be accessed’. What does this mean? Why is it saying on my end that I have the ‘free’ plan and why’s it running SO SLOW. From my main log in page it will not let me click ‘edit page’ or go anywhere.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Name Servers
    NS1.BLUEHOST.COM
    NS2.BLUEHOST.COM

    Hello there, it looks like your site is using name servers that aren’t associated with WordPressdotcom. Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support where they have more experience with the software you are using.

    Just to clarify, this support forum assists users of the WordPressdotcom platform. For more information on the differences: https://en.support.wordpress.com/com-vs-org/

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