the company has been shut down caused by Covid-19. I would like to cancel the service and get refund please.

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  reneefydimca · Member · Sep 30, 2020 at 3:48 pm

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  the company has been shut down caused by Covid-19. I would like to cancel the service and get refund please.

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  staartmees · Member · Sep 30, 2020 at 4:01 pm

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  A Staff member will see what’s possible. In the meanwhile you find info on our refund policy at https://wordpress.com/support/manage-purchases/#refund-policy

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  staff-blorbo · Staff · Sep 30, 2020 at 6:56 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged