The DNS associated with my email is not working

• 

  wvcounseling · Member · Jan 17, 2014 at 12:42 am

  • Copy link
  • Add topic to favorites

  My domain is hosted with wordpress.com. However, today, I had the name servers redirected to Weebly.com. After this transfer, my email which I input in wordpress.com DNS for Zoho Mail no longer works.

  In my wordpress account under domain / DNS there is a message that states: “Your nameservers need to be set to NS1.WORDPRESS.COM and NS2.WORDPRESS.COM for these DNS records to work. If you have already updated the nameservers you can ignore this message; it will stop appearing soon.”

  Can someone help me understand how to redirect the mail since my domain host is still wordpress.com.

  Please don’t email me. I won’t receive it. :)

  The blog I need help with is: (visible only to logged in users)

• 

  wvcounseling · Member · Jan 17, 2014 at 1:02 am

  • Copy link

  One more twist. I just received an email from Zoho that the DNS servers for my domain [willamettevalleycounseling.com] are pointing to GoDaddy which is creating the issue, but I did not make this change. And, I don’t have a go daddy account to access and make a switch. Is this something that a wordpress support tech can access?

• 

  gracejiyoung · Member · Jan 17, 2014 at 1:51 pm

  • Copy link

  Hi there,

  I have answer your question in this thread:

  https://en.forums.wordpress.com/topic/help-i-need-support-changing-my-name-server-from-wordpress-to-weebly?replies=5

  I will close this one. Please reply from there.

  Thank you!